reports and data
Our ebot platform offers a range of reports that can help businesses and organizations to gain insight into the performance of their chat and agents. These reports provide a comprehensive overview of key metrics, including daily conversations, missed conversations, average conversation time, registrations count, daily visitors, daily leads, daily users, article searches and views, and more.
daily conversations
missed conversations
daily visitors
daily users
browsers and operating systems
countries and locations
average conversation time
subscribe and follow up
daily leads
article searches and views
agent ratings
languages used
key benefits
Our platform reports provide information on the browsers and operating systems used by users, as well as agent ratings, response time, and average conversation time. You can also access data on the countries and languages of your users.
By accessing these reports, businesses and organizations can get a better understanding of how their chat and agents are performing and identify areas for improvement. These reports can be a valuable resource for optimizing customer service and improving overall efficiency
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