human takeover
Our ebot offers Human Takeover feature, which allows businesses and organisations to ensure that human agents are always in control of the software. If a chatbot is unable to answer an user question or request, you can command control over the conversation and take over using one of the multiple human takeover methods available.
multiple humans take over
notifications only when needed
user confirmations
always in control
key benefits
Human agents can also use chatbot training on the fly to train the bot with new answers, simply by replying to user questions and adding new responses in the admin area. This can be a valuable tool for ensuring that the chatbot is able to provide accurate and helpful information to users.
Chatbot training on the fly allows you to include multiple user expressions, ensuring that the chatbot is able to understand and respond to a wide range of queries and requests. The feature also supports multilingual training, allowing you to train the chatbot in multiple languages.
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