bot action list
Our Bot Actions feature allows businesses and organisations to give their chatbot the ability to perform actions on behalf of the user. With Bot Actions, your chatbot can carry out a variety of tasks, such as sending an email, opening an article, changing the department, and more.
open article action
change department action
send email action
update user data action
archive chat action
assign agent action
key benefits
Bot Actions are designed to help businesses and organisations streamline their workflows and improve the user experience. By allowing the chatbot to act on behalf of the user, you can reduce the workload on your agents and provide more efficient and convenient service to your users.
Our platform offers more than 8 actions currently available, with more coming soon. See action list in our docs
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